Please allow 1-3 business days for order to be processed and shipped. Standard shipping will be done through USPS, UPS, or FedEx. Once your order has been shipped, you will receive shipping notification with a tracking number.
Hawaii, Alaska, PO Boxes, APO/FPO & U.S Territories
Orders shipped to PO boxes and APO/FPO or U.S. territories, must be sent via USPS Priority.
Blacc Elephant is not responsible for any lost, stolen, damaged merchandise or delayed delivery once we have shipped your order. Once you have received a delivery confirmation number, any claims should be made with USPS, FedEx or UPS.
We reserve the right to change or update our shipping policies and procedures at any time without notification.
THE TYPE OF INFORMATION COLLECTED
There are cases where Blacc Elephant will ask for personal information, such as your name, address, telephone number, date of birth, email address, payment information, etc. We may do this when you make a purchase on the online shop, respond to communications like emails, or for services that require registration such as to be included on our mailing list. We might also collect personal information from you about a third party, for instance if you ask us to ship product to a third party we may ask for the name, e-mail address, address, phone number, etc. of the recipient. That information will only be used for the specific purpose for which the information was provided and Blacc Elephant will not further contact the third party unless the third party contacts us.
We may use “cookies” to gather information about your visits to our website and to enhance your experience. Cookies are small text files that are stored on your computer’s hard drive and used by blaccelephant.com to enhance your shopping experience by speeding up the browsing experience and website performance. Cookies also are used to personalize your experience while using blaccelephant.com and remembering your information when you return to blaccelephant.com. You can turn off all cookies, in case you prefer not to receive them. You also can have your computer warn you whenever cookies are being used. For both options you have to adjust your browser settings. Please note that when you have set your computer to reject cookies, it can limit the functionality of the website you visit and it’s possible that you do not have access to some of the features on the website.
We may collect “click stream” data (e.g. server address, domain name, etc.) and demographic or 3rd-party audience data (such as age, gender and interests) with Google Analytics to better understand our audience. This information may be combined with information you have provided to us thereby enabling us to enhance your experience.
USE OF INFORMATION
SECURITY OF INFORMATION
The security of the information you provide to us is protected by various security measures we have implemented. Your personal information is maintained through secure networks and is only accessible by a limited number of people who have special access rights and are required to keep the information confidential. Notwithstanding blaccelephant.com's efforts, no transmission of data over the Internet is guaranteed to be completely secure and such transmission is at your own risk.
LINKS TO THIRD PARTIES
LIMITATION OF LIABILITY
IN NO EVENT SHALL BLACC ELEPHANT, ANY OF ITS AFFILLIATES, OR IT'S OWNER BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, WHETHER IN AN ACTION UNDER CONTRACT, NEGLIGENCE OR ANY OTHER THEORY, ARISING FROM OR IN CONNECTION WITH YOUR USE OR INABILITY TO USE THIS WEBSITE.
Choice of Law
These Terms and Conditions supersede any other agreement between you and Blacc Elephant to the extent necessary to resolve any inconsistency or ambiguity between them. These Terms and Conditions will be governed by and construed in accordance with the laws of the State of Washington, without giving effect to any principles of conflicts of laws. Any action seeking legal or equitable relief arising out of or relating to this Web Site will be brought only in the courts of the State of Washington or the United States District Court for the Western District of Washington. A printed version of these Terms and Conditions will be admissible in judicial and administrative proceedings based upon or relating to these Terms and Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
California Privacy Rights
California law entitles residents to ask us for a notice describing what categories of Personal Information we share with third parties or with corporate affiliates for those entities direct marketing purposes. Blacc Elephant does not provide any Personal Information to third parties for their own direct marketing purposes. If you are a California resident and wish for us to provide you such notice, contact us here.
Blacc Elephant is active on social media and encourages its customers to share experiences, purchases, and stories through Facebook, Twitter, Snapchat, Instagram and other social media. If you use social media to interact with Blacc Elephant, you may be sharing certain profile elements, including your comments. This sharing is subject to each social media program's privacy policies. We also use Facebook Social Plugins. Social Plugins allow Facebook to show you and your friends' "Likes" on our product pages if while you are on the Site, you are simultaneously logged into Facebook. Blacc Elephant does not receive or control any of the content from Facebook Social Plugins. You can remove a Facebook "Like" through Blacc Elephant by placing your cursor in the "grayed out" Like button and click on the "X" that appears.
Our site is completely secure and you should have no concerns with safety. All credit card information is transmitted over a secure connection.
You acknowledge and agree that you are solely responsible for the accuracy and content of information, including but not limited to name, email, shipping address and billing address provided to us via our website or at our retail locations.
COPYRIGHT & TRADEMARK
All content contained on this website, including but not limited to logos, images, graphics, and text is the sole property of Blacc Elephant. Copy and print of pages of this website may be for personal, non-commercial use only. Use of our website, including reproduction and direct links, is strictly prohibited without prior written consent by owner.
All orders shipping to a Washington address are subject to a 9.9% sales tax fee. All orders shipping to an address outside of Washington, are not subject to sales tax. All in-store purchases are subject to a 9.9% sales tax fee.
Returns and Refunds
We want customers to be 100% satisfied with their experience with Blacc Elephant. Items purchased from Blacc Elephant are eligible for a full refund if postmarked within 30 days of purchase. Items must be unworn and in original packing (if applicable) to be eligible.
When returning items please include the original packing slip with your item(s), If you misplaced your packing slip or it was not originally included, then please include a piece of paper with your order #, details, name, address, what item you're returning and why.
Circle or highlight the items being returned.
All returns must be shipped through insured traceable mail to the following address.
Blacc Elephant Returns
18002 Lipoma Firs E
Puyallup, WA 98374